Enterprise mobility, as well as customer centricity themes, have been rapidly invading the enterprises in order to boost their business productivity along with agility for quite a long time. The initial adoptions of both digitization, as well as workflow modernization, has been quite successful in getting part of the entire business efficiency goals. Technology is swiftly getting better as well as cheaper. Also, the huge amount of data that companies can easily dig for knowledge is growing at a faster pace due to sensors and smartphone.
The entire datafication of the world actually starts the necessity of machine learning along with the analytics in order to solve various complex problems that have never been attempted ever before. The Artificial Intelligence age is at its initial phase. Google is now attempting the virtual assistants getting available at different devices that are controlled by the entire Google Ecosystem. Facebook has also been piloting AI in the home automation that takes the entire level of intuitiveness to the whole new level. Hence, we can see the application of AI in enterprise mobility solutions.
As mobility is duly driven by the users as opposed to what is actually convenient for the enterprises, there are key aspects that we should look at about how enterprise mobility is transforming the enterprises.
The user often prefers to use various form factors for different moments. On every type of engagement, the user wishes to resume the same particular application state as left on the previous sessions on any given channel. It enhances the overall user experience significantly as well as brings in seamlessness in the engagement with the enterprises.
During traveling short distances, a smartphone is usually preferred while in case of long distance travel, the same user may prefer using a tablet. The form factor is a definite function of overall convenience but the workflows need to be enabled on any type of form factor devices, and the users actually embrace. Enterprise mobility services have to consider this aspect in the development of enterprise app.
Most of the young generation are happy with the present communications offered by their enterprise. Instead of the traditional communicator as well as an email app, the users often prefer chat tools for much more convenient communications.
Users have now shown a sudden interest in getting a lot of assistance via virtual reality in order to complete different processes that become quite essential whenever the processes are quite new. A contextual interactive assistant is often foreseen actually to replace the in-person guides or instructors. The key to the entire success of any enterprise mobility strategy is to make the entire development operations quite smooth that runs by incorporating all of the business agility requirements. Companies are now required to keep on re-inventing their different enterprise mobility strategies along with mobility offerings as well as technology adoptions. Virtual reality will certainly become more prevalent in enterprise app development.
The overall requirement for crisper, cleaner and seamless interfaces that remain consistent across different varying form factors from the mobile to the desktops across a huge variety of use cases actually compels the enterprises to strategize the overall creation of a given app-factory. This app factory will actually be defining all of the guidelines along with prototype responsive experiences as well as define common design frameworks and architecture and even create reusable assets such as Social media integration, authentication, cloud storage etc. in order to create a particular delivery train which can easily accommodate different use cases mobilization.
In order to offer seamless access over different form factors, app data and app state is required to be stored or even cached on the cloud. This particular service hub actually approaches the enabling of rapid application deployments in a much efficient fashion with quicker services availability. Enterprise mobility solutions can gain a lot from the usage of cloud services.
With ransomware become the latest buzz, the security of any enterprise app has become quite an important factor. Now the enterprises can easily tie-up with different providers and even consume any available service ecosystems for the purpose of biometric authentication that can challenge hackers. Enterprise mobility services have to inculcate these technologies to offer better security.
Enterprises have to prioritize DevOps for the purpose of Enterprise compliance and even reduce the human intervened operations along with reporting. Instead of getting tests as well as compliance checks along with vulnerability checks etc. getting delayed by the manual process, the DevOps helps in facilitating KPI visible operations which create much more predictive program health much before the beta versions come into the market.
A particular context specific chat is actually more relevant than any general communicator or even email based messaging technique whenever a service scenario actually emerges for an entire workflow. The Enterprise Architecture will need to strategize in order to offer an in-app chat for every app in their own offerings. Integration of chatbots for different general queries and even shifting the context into the real world assistance is considered to be the way forward.
Users of enterprise mobility certainly exert their influence via their own convenience and preference, and enterprises have to constantly re-invent their own digital strategy. The evolution of mobile approaches is quite essential for embracing different successful digital strategies. However, in order to keep the users engaged in the mobility will certainly lead to a completely new generation as well as the resurgence of enterprise mobility when it comes to solving different complex digital-centric challenges. In this way, enterprise mobility will actually transform the enterprises.
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