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Author : Russell Emmental
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4 Ways to Optimize Your Call Center
by Russell Emmental | Monday, August 15, 2022Businesses are shifting their customer service operations away from traditional brick-and-mortar settings. With these changes, call centers have dramatically risen in popularity and now serve as the first point of contact with prospective and existing customers. Excellent ...
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5 Essential Pieces of Call Center Software
by Russell Emmental | Friday, June 17, 2022Call centers are more than just offices. When customers get in contact with a call center, it’s their first real opportunity to interact with your company on a personal level. An effective call center is a vital part of your company’s branding strategy ...
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A Guide to Portable Power Stations for Staying Connected Anywhere
by Russell Emmental | Friday, June 03, 2022There's nothing more worrying than being away from home with a dead battery with no charger. That's where a portable power station comes into play. If you don't want to be away from your apps but need to step away from conveniently located outlets ...
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What Is Time Sharing Forecasting and How Does It Help Your Business?
by Russell Emmental | Friday, May 20, 2022Marketing trends can change quickly. This means you need to keep up and continuously adapt your business to meet the needs of your customers. To make sure you're meeting those needs, you'll want to make informed predictions on what's likely to happen. We're ...
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6 Things to Consider When Choosing a Data Center
by Russell Emmental | Friday, April 22, 2022Every business or institution with an online presence needs to store data of some kind. The more data you have, the larger, more secure storage space you need, and most businesses quickly grow out of the space available to the average consumer. There are four ...
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3 Ways Your Current Technology Is Hurting Customer Service
by Russell Emmental | Friday, April 01, 2022We all know that going digital is the way of the future. In your business, you've likely begun digitizing your customer service department in many respects through phone apps or online chat options. However, you still may not have all the tools your team needs ...
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5 Industries Where AI Is Changing the Game
by Russell Emmental | Thursday, March 31, 2022Where isn't artificial intelligence revolutionizing industries? Emerging technology is changing the way we work and communicate constantly. However, some industries have seen more dramatic changes than others thanks to AI apps that can be integrated into ...
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3 Ways to Summon Your Inner Digital Ghost
by Russell Emmental | Monday, March 28, 2022With every technological step humanity takes into the future, the more our data has manifested into a type of digital DNA. This makes securing your privacy an increasingly high priority. In the modern age, taking steps to protect yourself from cyberattacks and ...
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4 Tips to Land a UX Design Job in the Competitive World of User Experience
by Russell Emmental | Thursday, February 03, 2022Are you looking for a job in UX design but are having no luck? Getting a user experience internship is competitive. The demand for these positions is increasing, leading hundreds of candidates to rush to one job listing. You'll need to stand out among the ...
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Data Center Decommissioning and What to Know Before Starting the Process
by Russell Emmental | Monday, January 03, 2022Is your technology company using outdated security systems to protect your data center technology? Your older software leaves stored information at risk and vulnerable to malicious attacks. With new forms of hacking and a growing culture for selling data, maintaining ...
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4 Useful Hacks to Optimize Your Business Practice
by Russell Emmental | Tuesday, December 21, 2021If you want to build a successful company, you will want to optimize the way you go about your everyday business practices. But knowing how to start to do this can sometimes be a little overwhelming. To help, here we break down four practical steps that you can ...
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5 Types of Apps You Need For Your Small Business
by Russell Emmental | Friday, December 17, 2021Are you looking for ways to improve your small business and make life just a little easier? If you're looking for ways to enhance how your small business runs and increase business profits, consider employing various apps to help with everyday tasks. Read ...
