Zonka Feedback is a revolutionary, out-of-the-box way of collecting on-premise guest feedback on tablet that offers powerful reporting, intelligent insights and instant alerts.
It is a customer experience management software that makes feedback capturing uber-cool and makes feedback analysis redunkulously easy.
Tablet Feedback & Survey App
With Zonka Feedback, you can create bespoke and custom white-labelled feedback forms, customer satisfaction surveys, with impressive rating scales, predefined templates using easy-to-use Form Builder.
Capture Feedbacks On-Premise, on Tablets
When guests are ready to pay, hand them the feedback form on tablet or set it up as a kiosk to capture real-time guest feedback and capture leads. Hear voice of each customer.
Enterprise-Grade, Designed for Chains
Zonka Feedback offers a multi-location guest feedback manager, designed for chains. It offers collaborative & comparative reports, hierarchy-based access. It is a secure, stable customer experience management software for small business and large chains.
Collaborative Feedback Management System
Zonka Feedback offers collaborative Feedback Management with an action-oriented oriented. Don’t just capture feedback, make them useful.
A superior reporting system
Get instant SMS & Email Alerts and resolve issues quickly. Get real-time reports about customer experience and actionable analytics on your web admin dashboard. Know what’s happening from anywhere, anytime!